American Heart Association Manager, Heart-Check Nutrition Operations in Dallas, Texas

Overview

Are you ready to join an organization where you can make an extraordinary impact everyday?

Imagine all Americans enjoying ideal cardiovascular health free of heart disease and stroke.At the American Heart Association and American Stroke Association, we get to work toward that goal every day.Is it easy?No.Is it worthwhile?Absolutely.

This is satisfying and challenging work that makes a real difference in people's lives.We are where you can achieve professional growth with personal fulfillment.We are where you can connect people to making a lifesaving impact.We are where you can partner with individuals, schools, lawmakers, healthcare providers and others to ensure everyone has access to healthier lifestyle choices and proper healthcare.The American Heart Association is where you can make an extraordinary impact.

The American Heart Association (AHA) has an excellent opportunity for a Manager, Heart-Check Nutrition Operations at our office located in Dallas, TX.

Manages and enhances keynutrition operational systemsof the AHA Heart-Check Food , Recipe and Meal Certification Programs by conducting product pass/fail analysis using H-C proprietary Product Compliance System (PCS) database or other tools/programs as necessary (e.g. Excel); Supports web portal functionality, specifically nutrition profile and product packaging images; assists with product evaluation, ad-hoc queries, etc. using the departments 3 rd party nutrient database (Label Insight);; Supports PCS architecture and system integrity, including guideline programming, metric and report generation and data quality controls; Coordinates support for product lab testing requirements and random testing procedures (including food product acquisition and/or restaurant secret shopper components); Conducts nutrition analysis for AHA Corporate Relations product pre-screening/sponsorship opportunities as requested by Senior team leadership.

Conductspackaging and promotional reviewsof certified products, recipes and/or menu items for compliance with AHA branding guidelines and Heart-Check graphic standards. Responsible for the review and approval of product packaging, promotions and/or menu/menu board materials for all certified items; Coaches companies on appropriate and effective use of the Heart-Check mark on package and in promotions; Reviews for appropriateness/consistencyof nutritional messaging and submission for science review/approval as required; Tracks/reports participant promotional activity; Manages the development and implementation of web-based tools and tips for participants.

Maintains a working knowledge and understanding ofFDA/USDA regulatory requirementsrelated to food product and restaurant menu labeling and health claim compliance requirements.

Responsibilities

Major responsibilities:

Food, Recipe and meal application & renewal and account management process:

  • Conducts accurate nutritional reviews to determine compliance with program criteria and approves qualified products, recipes or restaurant meals for participation.

  • Collaborates with Business Development Managers as necessary to provide nutrition related customer service.

  • Consistently maintains integrity of the AHA Heart-Check Certification Programs through correct application of AHA Science positions and FDA/USDA health claim regulations.

  • Consults with Sr. Manager, Nutrition Operations and/or Sr. Manager, Business Development as appropriate to evaluate exceptional product and complex nutritional issues; makes thoughtful suggestions.

  • Communicates nutrition, packaging and/or promotional review status/outcomes to customers and manages follow-up actions as appropriate.

  • Assists with Product Compliance System maintenance/data integrity, architecture, guideline programming, metric and report generation; manages relationship between H-C team and appropriate AHA technology services staff and Product Compliance Database consultant.

  • Manages process for product lab testing and random testing procedures (including food product acquisition and/or restaurant secret shopper components)

  • Nutrition analysis/support for AHA Corporate Relations product pre-screening/sponsorship opportunities or as otherwise instructed by Senior team leadership

  • Maintains appropriate customer account files through utilization of shared file programs, team communication, and electronic communication.

  • Facilitates efficient workflow processes within the team by maintaining, revising, and creating SOPs.

Manages packaging and promotional review process:

  • Manages the review and approval of packaging and promotional materials received from Heart-Check clients and/or their agencies ensuring that they are in compliance with the AHA branding guidelines and Heart-Check graphic standards.

    • Identifies need for AHA Science review of product packaging or promotional reviews based on established guidelines and/or standing precedent and coordinates feedback to food companies through business development manager; supports external communication of same to clients as requested by AM.
    • Maintains participant history files including archival of Heart-Check promotional materials as deemed appropriate. Coordinates acquisition of supporting print and broadcast samples.
    • Manages the development and implementation of web-based tools and tips for participants.
    • Monitors/tracks/reports promotional activity by Heart-Check participants
  • Continuous process improvement for packaging and promotional reviews including documentation of policies, procedures and precedents.

    • Reviews all Heart-Check materials for consistency and accuracy in messaging.

Manages Finances and Budget Process:

  • Manages budget of department by reconciling revenue monthly and reporting to finance and maintaining tracking of all expenses and expense commitments.

  • Assists in annual and mid-year budget projections for each program division; food, recipe, and meal certification programs.

  • Analyzes budget status and reports on current state and present trend reports as requested by senior leadership.

Manages Legal and Contract Process:

  • Maintains working knowledge of all Heart-Check standard contract agreements.

  • Facilitates reviews of contract revisions both internally and externally.

  • Works with vendors and consultants to establish current contracts for services to support the Heart-Check program.

Familiarity with FDA/USDA regulatory environment:

  • Maintains knowledge base of labeling and health claim compliance regulations as described in 21CFR and 9CFR and via official FDA/USDA websites/communications and as applicable to nutrition, packaging and promotional review processes.

  • Monitors regulatory and/or nutrient database environment as pertains to duties and responsibilities described herein.

Qualifications

Want to help get your resume to the top? We are looking for your expertise in the following areas.

Minimum Qualifications:

  • Bachelor’s degree in Nutrition , Registered Dietitian or eligible for RD accreditation

  • Experience in fast-paced work environment

  • Demonstrated technical competence and ability to complete a nutrient analysis of a food product, recipe or restaurant meal

  • Quality Assurance /Quality Control experience or education

  • Budget management experience

  • Demonstrated competence and success in prior jobs, proven team player, personal integrity, and extreme attention to detail are absolute requirements

  • Proven ability to deliver excellent customer service

  • Evidence of continued personal growth and development

Technical/Functional Skill Requirements:

  • Exceptional PC skills, including Windows/Microsoft Office (Word/Excel/PowerPoint) and database experience (preferably nutrition database)

  • Understanding and appropriate application of FDA/USDA food and restaurant labeling and health claim regulations

  • Ability to translate new information into practical application

  • Business communications skills

  • Ability to manage multiple on-going projects and prioritize effectively

  • Ability to work independently and manage time effectively

  • Ability to establish and maintain productive relationships with internal and external contacts at all levels

  • Ability to deliver excellent customer service

  • Strong attention to detail

  • Excellent critical thinking, judgment and decision-making skills

  • Solution-oriented problem-solving skills

  • Ability to work overtime as needed to meet critical deadlines

Click on “Apply for this job online” to submit your online application or “Log back in!” if you are a returning applicant. Only those candidates deemed most qualified by the hiring manager will be contacted to interview.

At American Heart Association | American Stroke Association, diversity, inclusion, and equal opportunity applies to both our workforce and the communities we serve as it relates to heart health and stroke prevention.

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Job Family Group Marketing & Communications

Job Category Marketing/Communications