American Heart Association - Communications & Marketing Jobs

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Job Information

American Heart Association CRM Production Manager in Dallas, Texas


Are you ready to join an organization where you can make an extraordinary impact every single day?

Envision all Americans enjoying ideal cardiovascular health free of heart disease and stroke. At the American Heart Association and American Stroke Association, we get to work toward that goal every single day.

This is satisfying work that makes a real difference in people's lives. You can achieve professional growth with personal fulfillment. You will connect with people and make a lifesaving impact. You will partner with individuals, schools, lawmakers, healthcare providers and others to ensure everyone has access to healthier lifestyle choices and proper healthcare.


The American Heart Association (AHA) has an excellent opportunity for a CRM Production Manager in our National Center office located in Dallas, Texas

In this role, you will be responsible for gathering requirements, overseeing campaign build and prioritizes delivery of consumer related e-mail communications. Additional responsibilities include aligning documentation, edits, approval and testing with marketing services, brand marketing, as well as planning and strategy teams to meet the needs and priorities of business units served.

Essential Job Duties:

  • Prioritizes customized e-mail marketing campaigns during the intake process. Ensures all documentation is complete and accurate for the assigned campaign.

  • Gathers assets for creation of email and other digital campaigns, such as design specifications, images, html content, and copy. Routes key assets for review and approval by stakeholders.

  • Conducts quality assurance and testing on campaign build from initiation to final delivery including stakeholder sign-off. Ensures all content and digital connectivity are error-free and delivered by deadline.

  • Creates graphic images and edits content as needed. Provides edits to HTML as requested or required.

  • Delivers campaign performance reports, categorizes results and insights, and recommends action or revisions to strategy. Accesses data and evaluations from a variety of internal and external sources.

Want to help get your resume to the top? Take a look at the experience we require:


  • Bachelor’s degree in Marketing, Digital Media, related area or equivalent work experience.

  • Minimum of three (3) years of Email marketing experience with understanding of ESPs (SalesForce Marketing Cloud/ExactTarget.

  • Experience managing dynamic, multi-asset, personalized email campaigns.

  • Excellent project management skills, including experience managing complex, overlapping projects, adherence to schedules, and documenting processes.

  • Proficient in HTML, Adobe Creative Suite including Illustrator, and Photoshop.

  • Excellent communication skills, including the ability to motivate and negotiate with others.

  • Ability to collaborate across businesses and functions and create support, influence wide range of stakeholders, including senior management.

Here are some of the preferred skills we are looking for:

  • Agency experience preferred.

So, are you ready to work for the largest voluntary health organization dedicated to fighting heart disease, stroke and other cardiovascular diseases?

At American Heart Association | American Stroke Association, diversity, inclusion, and equal opportunity applies to both our workforce and the communities we serve as it relates to heart health and stroke prevention.

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EOE/Protected Veterans/Persons with Disabilities

Location US-TX-Dallas

Posted Date 3 weeks ago (11/13/2019 12:11 PM)

Requisition ID 2019-4652

Job Family Group Marketing & Communications

Job Category Marketing/Communications

Location: Dallas, TX